Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.
Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.
Essential Duties and Responsibilities:
- Hearing interpreters will effectively interpret between ASL and spoken English
- Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English
- Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Work effectively in a team environment; receive support from and provide support to colleagues
- Exhibit the ability to meet performance and customer service expectations with minimal supervision
- Enhance interpreting skills through continuing education and training
- Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
- Maintain a flexible work schedule to meet the various interpreting needs in the community setting
- Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations
- Fully comply with Sorenson Communications attendance requirements
- Effectively represent the Sorenson Communications brand when interacting with customers in the field
- Work with intern students or provide mentoring when appropriate and as assigned
- Be prompt and prepared for each interpreting engagement
- Flexible with assignment changes
- Ability to use technology to accurate reporting for billing, scheduling and service evaluation.
- Demonstrate a willingness and ability to complete additional and other duties as assigned
Qualifications, Education, and/or Experience:
- High School Diploma or equivalent required
- Associate's, Bachelor's or advanced college degree preferred
- A minimum of three consistent years working as a certified interpreter (NAD level IV/V, or RID CDI, RSC, CI, CT, CI/CT, CSC, MCSC, NIC, NIC Advanced, NIC Master, BEI Level 2, 3, Intermediate or Master or hold a state interpreter certificate at the Intermediate or Master Certificate skill levels or have the equivalent professional interpreting experience)
- Interpreting skills are subject to a verification and screening process
- Ability to independently travel in the metropolitan area. Where driving is required, access to a vehicle, valid driver's license, and personal vehicular insurance at the minimum state required level
Physical Demands (if applicable):
- Ability to sit for extended periods of time
- Ability to interpret in ASL for extended periods of time
- Possess the ability to work in a variety settings, both indoor and outdoor, with variable lighting and temperatures
- Ability to independently travel in the local area
- Fast-paced, dynamic environment
- Customer service focused
- Collaborative and supportive
- Regular supervisor observation and feedback
If you are applying for a role which requires face to face interactions with co-workers or customers, you will be required to comply with our company's vaccination policy.
As a condition of employment, all employees are required to comply with the vaccination or testing requirements outlined in our company policy (for certain roles) as soon as practicable. Our policy requires either proof of vaccination or compliance with our vaccination exemption process.