Come Join our Team! 

Henry Schein Orthodontics, a subsidiary of Henry Schein Inc, is a leading manufacturer of orthodontic appliances, clear aligners, and technology for the global orthodontic marketplace.  We provide innovative products, services, and solutions to help orthodontic practitioners deliver exceptional care to their patients, while concurrently building successful practices. In the USA, our products are marketed to orthodontic practitioners through a strong direct sales force, and internationally, our products are sold in more than 85 countries through 160+ distributors. We are dedicated to providing the orthodontic profession with high quality, innovative products and treatment solutions, backed by attentive customer service and educational support. At Henry Schein Orthodontics everyone is part of the team, with the same goal; to improve patient care and continue to “Advance the Future of Orthodontics” for generations to come.

JOB SUMMARY:

Outside sales account manager is responsible for achieving the territory sales goals.  Promotes educational programs while conveying benefits of the products, programs and services. Builds sustainable relationships with key professional decision makers and opinion leaders.  Encourages sustainable sales through demonstration of financial, clinical and patient benefits. Works with business establishments or individuals at customer's place of business, CE programs, and trade shows by performing the following duties.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

1.

Operational

• Accountable for Ortho Organizers sales target as set forth by the management team.

• Responsible for developing a business plan for assigned geography.  Develop a monthly plan that supports the needs of their territory and region.

• Review metrics of territory in order to determine progress of plan and adjust accordingly.

• Develop and maintain a working relationship with the inside sales team and the entire national team.

• Support the region and national initiatives as set forth by sales management team.
  Meet training requirements including proficiency with professional selling skills, product knowledge, competitive product knowledge and territory management and time management.  Manages expense budget expectations as outlined by management team.

2.

Customer Satisfaction

• Increase customer satisfaction by problem solving and advocating around customer needs, product issues and market conditions. Recognize the value of relationships thru penetrating appropriate offices.

• Compiles lists of prospective customers for use as sales leads, based on information from current base of business, business directories, Ortho Organizers marketing programs and other sources.

• Travels throughout assigned territory utilizing an efficient territory management plan to call on regular and prospective customers to build relationships and to solicit orders. Talks often with customers on the phone.  The travel requirement for this position is at least 50% of the time.

• Attend CE programs and trade shows as needed to support the sales and growth of Ortho Organizers programs and products. Displays products, using samples and or catalog, and emphasizes saleable features.

• Effective probing and listening skills. Prioritize needs and act accordingly due to strong note taking and follow up skills.

• Work with marketing, inside sales, CE program manager and customer service as appropriate to input into training, compensation, promotional and other programs.

• High value on leveraging current relationships to maintain current customers, while networking for new customers.

• Communicate and provide feedback to management regarding client needs, new technologies, clinical trials, and other market activities. Provide monthly reports as directed by Sales Management

• Quotes prices and credit terms and prepares sales contracts for orders obtained. Results oriented.

• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

3.

Leadership

• Leads product and sales training courses and mentors new hires

4.

Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
• Perform the following duties in a professional way, supporting Ortho Organizers’ Quality Policy. Must understand, follow and comply with regulatory requirements as applicable to various processes.  An understanding of FDA Quality System Regulations (21 CFR 820) and ISO Standards (ISO 13485) is required.

SCOPE

Indicate the financial impact of this position, either directly (e.g. revenue, budget) or indirectly (used by other, consultation)

Physical Activities:

This position will be working in an office environment, utilizing typical office equipment. Also works in all areas of designated territory traveling from office to office via personal vehicle. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop or kneel, and talk or hear.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may work outside and is exposed to wet and/or humid conditions and various temperatures.  The noise level in the work environment is usually moderate to loud.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

Bachelor's degree (B.A. or B.S.) from four-year College or university plus a minimum of 4 years related orthodontic selling experience.

Two calendar years or more of achieving sales goals with Ortho Organizers with no year below 90% and with two year average over 95%. (Or) Proven, documented 4 years of sales success over 100% with prior company.  

Specialized Knowledge and Skills:

Developing strategy in a competitive situation.  Planning a logical sequence of events or tasks. Strong verbal and written communication skills.  Revising plans to account for changed circumstances.  Setting priorities for utilizing resources.  Planning short/long term (task-strategies) objectives.  Anticipating problems.

Other:

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedures.  Ability to effectively present information and respond to questions from dentists, orthodontists, managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

COMPUTER SKILLS:

Competent in Microsoft programs including all Microsoft Office (Word, Excel, PowerPoint and Outlook)

REASONING ABILITY:

Ability to solve practical problems and resolve customer issues.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES:

Orthodontic sales background preferred but not required; must be articulate and able to effectively communicate with dentists, orthodontists, etc.  Must be able to self-initiate and manage themselves and their sales contacts in order to effectively produce sales for the company.  Must be effective with cold calling.

CERTIFICATES, LICENSES, REGISTRATIONS:

Ability to drive and travel extensively to manage region. Valid driver’s license required.

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers