The Employee Relations Specialist drives our mission by working with leaders across the business to ensure Thompson is a great place to work for our employees. The position is responsible for providing frontline HR support and advocacy for our employees, while partnering with leaders to ensure that HR initiatives and programs are successfully implemented and executed. This role is both hands-on and strategic and provides expertise in the areas of employee relations, workforce planning, performance management, compensation, employee retention, coaching/development, conflict management, and other ad hoc projects as necessary.

• Work safely at all times and lead by example.
• Build credibility and trust among employees and front-line leaders.
• Work with leaders to ensure fair and consistent application of HR policies and programs.
• Provide day-to-day performance management guidance to leaders (e.g., coaching, counseling, career development, disciplinary actions).
• Work closely with leaders and employees to continuously improve work relationships, build morale, and increase productivity and retention.
• Resolve employee concerns through compassion, a systematic approach, clear documentation, and follow-through. Manage and resolve complex employee relations issues. Conduct effective, thorough, and objective investigations.
• Work with leaders to ensure that selection & hiring processes are executed consistently. Assist in developing and managing job descriptions. Facilitate training in Thompson's hiring & selection processes.
• Support leader & employee development by identifying training needs and assist with development & delivery of HR-specific training content.
• Serve as a key point of contact for the annual Employee Opinion Survey (EOS) cycle, and assist leaders with driving a positive employee experience for their people through their leader EOS action plan.
• Assist with Talent Management strategies such as succession planning, workforce planning, and career pathing.
• Travel and make regular visits to branch locations.

Bachelors of Human Resource Administration (required)

*Minimum of 7 years of experience in HR or related field. *Minimum of 5 years of experience resolving complex employee relations issues. *Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. *SHRM or HRCI certification (SHRM-CP, SHRM-SCP, PHR, SPHR) is preferred. (required)

Driver's License Personal (required)
Professional in HR (preferred)